Privacy Policy

1. Introduction

GoHi Cannabis ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at gohi.ca or interact with us in store. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information — name and email address if you choose to contact us.
• Usage data — pages visited, time spent on our site, referring URLs, and browser type, collected automatically via analytics tools.
• Age verification data — we may confirm that you are of legal age to purchase cannabis products in Ontario (19+). We do not store this data beyond your session.
• In-store information — government-issued ID may be verified at the point of sale as required by law. This information is not retained by us.

3. How We Use Your Information

• To operate and improve our website and services.
• To respond to inquiries and customer service requests.
• To comply with legal obligations under Ontario cannabis regulations and the Cannabis Act (Canada).
• To understand how visitors use our website through aggregate analytics.

4. Cookies & Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage statistics. You may disable cookies through your browser settings; however, some features of the site may not function correctly as a result.

5. Third-Party Services

We may use trusted third-party services (such as Google Analytics and our online ordering platform) that collect and process data on our behalf. These services have their own privacy policies and we encourage you to review them. We do not sell your personal information to third parties.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Under applicable Canadian privacy legislation (PIPEDA and Ontario law), you have the right to:

• Request access to any personal information we hold about you.
• Request correction of inaccurate personal information.
• Withdraw consent to the use of your personal information, subject to legal restrictions.

To exercise any of these rights, please contact us at the address below.

8. Children's Privacy

Our website and services are intended solely for individuals who are 19 years of age or older. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact: